Privacy Policy
Last Update: 09 October 2024
1. Introduction
1.1 Sanctuary Advisory Services Limited ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
1.2 By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Data: We collect personal data that you provide to us, such as your name, address, email address, phone number, and payment information.
2.2 Usage Data: We collect data on how you access and use our services, including your IP address, browser type, and pages visited.
2.3 Cookies and Tracking: We use cookies that are essential for the functioning of our services, as well as optional cookies for analytics and marketing purposes. You will be given the option to accept or decline these cookies upon visiting our website.
3. How We Use Your Information
3.1 To Provide Services: We process your personal data to provide and maintain our services based on the performance of a contract.
3.2 To Communicate: We will only contact you with newsletters, marketing materials, and other information if we have obtained your consent.
3.3 To Improve Services: We analyse usage data to improve and personalise our services.
3.4 To Comply with Legal Obligations: We process your data to comply with legal requirements and respond to legal requests.
4. Sharing Your Information
4.1 Third-Party Service Providers: We may share your data with third-party service providers to perform services on our behalf, such as payment processing and data analysis. We ensure that all third parties comply with data protection regulations and take appropriate measures to safeguard your information.
4.2 Legal Requirements: We may disclose your data to comply with legal obligations, protect our rights, or prevent illegal activity.
5. Data Security
5.1 We implement appropriate technical and organisational measures, such as encryption and secure communication channels, to protect your personal data against unauthorised access, alteration, or destruction.
5.2 While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
You have the following rights regarding your personal data:
6.1 Access: You have the right to request copies of your personal data.
6.2 Rectification: You have the right to request corrections to any information you believe is inaccurate.
6.3 Erasure: You have the right to request that we erase your personal data under certain conditions.
6.4 Restriction: You can request that we restrict the processing of your personal data under certain conditions.
6.5 Objection: You can object to our processing of your personal data under certain conditions.
6.6 Data Portability: You can request that we transfer your data to another organisation or directly to you under certain conditions.
7. Children’s Privac
7.1 Our services are not intended for children under the age of 16.
7.2 We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
8.1 We may update our Privacy Policy from time to time.
8.2 We will notify you of any significant changes by posting the updated Privacy Policy on our website at least 30 days in advance.
8.3 You are advised to review this Privacy Policy periodically for any changes.
